Breaking: Disney Springs will begin opening in Phases starting May 20, 2020

The phased reopening of Disney Springs will begin on May 20. Following the guidance of government and health officials, a limited number of shopping and dining experiences owned by third-party operating participants will begin to open during this initial phase. The rest of Walt Disney World Resort will remain closed, including theme parks and resort hotels.

As Disney continues to monitor conditions, and with the health of guests and Disney cast members at the forefront of planning, Disney Springs is making several operational changes. Disney Springs will begin to reopen in a way that incorporates enhanced safety measures, including increased cleaning procedures, the use of appropriate face coverings by both cast members and guests, limited-contact guest services and additional safety training for cast members.

Disney will apply learnings and ideas from leaders in the health and travel industries to guide any future reopenings. The company is already in talks with the unions to prepare for some cast members to return to work.

During the initial opening phase, Disney Springs will have limitations on capacity, parking and operating hours. Additional protocols and procedures may be announced closer to the opening date. Additional information will be released on the Disney Springs reopening landing page regarding the most current information on operating hours, locations and safety procedures as the May 20 date nears.

We have also been informed about some of the reopening of the theme parks plan.

Upon reopening, theme parks, Disney Resort hotels, restaurants, attractions, experiences and other offerings may be modified and will be limited in capacity and subject to limited availability or closure, based on direction from health experts and government officials to promote physical distancing.

Additionally, attractions, experiences, services and amenities may have limited availability or may remain closed. We will provide more information as it becomes available. We reserve the right to cancel any reservations, admission media or purchases and provide applicable refunds. Please also see our policiy s regarding cancellations by Guests.

Our focus remains on the health and safety of the entire Disney community—including the well-being of the Cast Members who are caring for and securing our parks and Resorts during the closure. We’re currently evaluating new and enhanced safety measures to help us all stay well.

No official opening date has been announced as of yet, but we will keep you up to date on any further information when it becomes available. In the mean time, please stay safe, healthy, and magical.

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