Temporary Suspension of Adventures by Disney Departures
The Coronavirus Disease 2019 (COVID-19) situation continues to evolve quickly and Adventures by Disney is closely monitoring global developments and following the advice of public health authorities, medical experts and officials in the destinations we visit.
In an abundance of caution and in the best interest of our Guests and Guides, Adventures by Disney has decided to suspend new departures through the end of April.
Additionally, based on updated travel guidance from the U.S. Centers for Disease Control and Prevention, it is also necessary to cancel the following adventures:
Vietnam, Cambodia, and Laos departures through May
Italy departures through May
Italy and Amalfi Coast departures through May
Japan departures through May
China departures through June
While we know this decision may be disappointing, the health and wellbeing of our Guests and Guides is of the greatest importance. During the suspended operations, Adventures by Disney will continue to compensate our Cast Members.
ADDITIONAL SCREENING MEASURES Currently, we plan to move forward with any trip not listed above. However, we will continue to make adjustments as necessary and will notify guests immediately should there be changes to their itinerary.
Guests who have air travel booked through Adventures by Disney are able to work directly with Adventures by Disney to change and/or cancel their air. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.
TEMPORARY CANCELLATION POLICY UPDATEWe are offering a temporary adjustment to our Adventure Vacation Date Change Policy to provide more flexibility for our guests.
If you are currently booked on Adventures through May 31, you may change your reservation and you will receive a 100% credit to be used toward a future Adventure. For Guests traveling April 1 through April 15, 2020, please contact Adventures by Disney at least 24 hours prior to the Adventure start date to request a change. For Gustes traveling April 16 through May 31, 2020, contact Adventures by Disney at least 14 days prior to their Adventure start date to request a change. You may select a new travel date and/or an alternate Adventure by December 31, 2020, by calling 1-855-223-0025 or 407-566-8345. The credit is non-refundable and standard prevailing rates will apply. Any new bookings made on future trips through the end of June will be subject to fully refundable deposits up until the final payment date.